Job Level/ Designation
M1/AGM
Function / Department
SNOC/OSS & Tools
Location
Pune/Hyderabad
Job Purpose
This role is responsible for managing, maintaining, and continuously enhancing in-house developed automation platforms, web portals, and reporting solutions that support critical business and operational functions. The position ensures the availability, performance, security, scalability, and reliability of applications built on Python, Node.js, and React.js, operating in Linux environments and integrated with backend databases such as MySQL, PostgreSQL, and Oracle.
The role encompasses end-to-end application support, including troubleshooting application and database issues, implementing functional and technical enhancements, optimizing system performance, and automating operational processes. It also ensures compliance with established coding, deployment, security, and operational standards.
Working closely with Operations, Infrastructure, and Development teams, the incumbent drives continuous improvements, maintains system stability, and delivers scalable, effective,
and business-aligned automation and reporting solutions that enhance operational effectiveness and support organizational objectives.
Key Result Areas/Accountabilities
- Application Management & Support
- Development, Enhancement & Automation
- Database Management
- Linux System & Deployment Management.
- Monitoring, Reporting & Performance Optimization
- Incident, Change & Problem Management
- Security & Compliance
- Documentation & Knowledge Management
- Continuous Improvement & Innovation
Core Competencies, Knowledge, Experience
Core Competencies:
- Strong troubleshooting and problem-solving skills.
- Experience in supporting automation tools, portals, and reporting platforms.
- Good understanding of application support and production environments.
- Ability to automate manual processes and improve operational efficiency.
- Strong ownership, accountability, and execution focus.
- Ab
📌 Manager - OSS & Tools (India)
🏢 VIL
📍 India