Location: Kochi, Kerala Experience : Minimum1 year experience in handling International Holiday packages Work Model : Work From Office Duties and responsibilities: 1. Primary:● Listen attentively to customer’s requirements and pitch the right product and packages realizing them into revenue. ● Utilize the leads assigned and focus on increasing the customer base making the best possible conversions with minimum lead loss. ● Set realistic expectations with the customer by providing complete and error-free information about GIT and FIT packages and products. ● Gather knowledge about the culture, ethnicity, weather conditions, geographic layout etc of the holiday destinations and educate the customer while selling the holiday product2. Secondary:● Respond to inquiries about our company's services and offerings and understand client's requirements, including destinations, length of stay, and transit time. ● Suggest and select the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.



● Inform customers about the cancellation policy, including salient dates and all penalties. ● Ensure the budget agreed upon is considered while selecting accommodation and transit options. ● Educate the customers on the activities involved in post sales and set the right expectations on timelines. ● Build rapport with the customer and focus on improving customer satisfaction. ● Research, explore and study different travel destination options including travel prices, customs, weather conditions, reviews etc. ● Be updated about current market trends and provide suggestions and feedback to the product team for more competitive options. ● Ensure customer makes the payment as defined in the SOP and adhere to the process ● Build confidence and trust among the customers and always be patient to answer their queries ● Handover the travel requirements clearly to the operations team and ensure all services are provided as prom

📌 Senior Sales Consultant- Holidays (Kochi)
🏢 HTIC Global
📍 Kochi