Job Description – Executive, Front Office

Department: AIPM

Location: Delhi

Reporting To: DGM

Role Overview

The Executive – Front Office & Administration is responsible for managing front desk operations, delivering a professional and welcoming guest experience, and supporting day-to-day administrative and facility coordination to ensure smooth office functioning. The role requires strong communication, multitasking ability, attention to detail, and a service-oriented approach.

Key Responsibilities

1. Front Office & Guest Relations
- Manage incoming calls and screen and route them to the relevant departments in a skilled manner.
- Greet visitors and guests warmly and ensure a positive first impression.
- Guide visitors effectively and provide accurate information about the organization and its services.
- Handle visitor queries, feedback, and complaints courteously, escalating issues when required.
- Support a high standard of client and guest experience.

2. Administrative & Operational Support
- Maintain records, documents,



and files in an organized and systematic manner.
- Monitor stationery and office supplies and coordinate timely procurement and replenishment.
- Support day-to-day administrative activities, including guest relations and office coordination.
- Assist with administrative operations such as infrastructure support and procurement.

3. Coordination & Facility Management
- Coordinate with building management for visitor access, guest entries, parking, and upkeep of common areas.
- Manage meeting room bookings, seating arrangements, and internal space coordination.
- Liaise with internal stakeholders to ensure smooth day-to-day operations.
- Ensure timely communication of telephone messages and visitor-related information.

4. Compliance & Service Standards
- Adhere to company policies, safety procedures, and operational guidelines.
- Identify and report safety or compliance concerns in a timely manner.
- Maintain high standards of profess

📌 Front Office Executive (Hisar)
🏢 Trilegal
📍 Hisar