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If you thrive in a quick-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of whats possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the worlds leading enterprises.Get to know and on LinkedIn, YouTube, X, and Facebook.

We are inviting applications for the role of Front Line Manager Payments (International Voice Support)

*Work location: Gurugram (work from office)

Overview:

Leads a team of frontline agents supporting Payments and money movement workflows within client ecosystem. Responsible for ensuring seamless inflow and outflow of funds, resolving transaction-related issues, and driving customer confidence in high-value financial interactions.

Responsibilities:

Team Leadership & Development
- Lead and manage a team supporting payments, banking, and transaction-related queries.
- Drive structured coaching, performance reviews, and continuous skill development.
- Build a high-performance culture focused on customer trust and operational excellence.
- Support onboarding

📌 Front Line Manager- Payments (Panchkula)
🏢 Genpact
📍 Panchkula