About Our Client

A company in the cosmetics sector, based in Hyderabad.

Job Description

Employed by Michael Page on an permanent contract and deployed to a client assignment.Project/Program Manager/PMO

Contract & Financial Governance
- Manage and govern Managed Capacity (MC) and Infrastructure Support contracts, ensuring compliance with contractual obligations, SLAs, KPIs, and service deliverables.
- Own end-to-end financial management including billing governance, invoice reconciliation, cost tracking, forecasting, and budget management.
- Collaborate with Finance, Procurement, Legal, and Vendor teams to drive contract lifecycle management and resolve operational or financial discrepancies.
- Monitor contract performance and identify opportunities for cost optimization and service improvements.

GCC Operations & Service Governance
- Drive operational maturity, scalability, and standardization across GCC functions.
- Establish and maintain governance frameworks including SOPs, SLAs, SLOs, KPIs, and reporting mechanisms.
- Lead resource planning, capacity management,



workforce tracking, and demand forecasting activities.
- Deliver infrastructure support operational reports and governance dashboards.
- Partner with infrastructure and domain leaders to prepare executive presentations, performance reviews, and business updates.

Project & Program Management
- Lead end-to-end delivery of strategic infrastructure and operational initiatives, ensuring adherence to scope, timelines, and budgets.
- Manage project risks, dependencies, issues, and mitigation plans across cross-functional teams.
- Conduct governance forums, steering committee meetings, and executive reviews.
- Drive continuous improvement initiatives to enhance operational efficiency and service quality.

Data Analytics & Reporting
- Develop and maintain executive-level dashboards using Power BI to provide visibility into financial performance, resource utilization, contract health, and project delivery met

📌 PMO- Project Manager (Hyderabad)
🏢 Michael Page
📍 Hyderabad