Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P; Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.
Fresh vision. Real impact. Come build it with us.
Job Description
Freshworks is looking for a Manager to join our global Corporate Strategy team and help shape some of the most important decisions facing the company.
This is a high-impact strategy role for someone who loves solving complex business problems but wants to get closer to the decisions, the executives making them, and the outcomes that follow.
You'll work directly with Strategy leadership and senior executives on questions spanning AI, product strategy, pricing and monetization, GTM growth, market expansion, and strategic investments. One project might involve evaluating how we monetize a current AI capability; another could focus on where Freshworks should invest to accelerate growth or how we evolve our GTM strategy.
The team operates with the rigor of a top strategy consulting firm, but with one key difference: we don't stop at the recommendation. We partner across Product, Sales, Financ