Skill required: NA - Project Management Office (PMO) Mobilization & Run
Designation: Mobilization Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global qualified services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Customer Operations delivers end-to-end customer service, contact center, sales operations, back-office, customer experience (CX), and shared services solutions for global clients.



The offering focuses on operational excellence, digital transformation, workforce optimization, SLA governance, process improvement, and AI-enabled service delivery to drive business outcomes and enhance customer experience

• Lead customer operations delivery across customer service, contact center, sales operations, back office, customer experience and shared services. Drive SLA and KPI performance, workforce management, process excellence, client governance, transition support, automation and continuous improvement while ensuring operational efficiency, service quality, compliance and customer satisfaction.

• Strong experience in customer service, contact center operations, sales operations, back office operations, customer experience, workforce management, stakeholder management, SLA and KPI governance, process improvement, transition management, project management, reporting, automation, analytics, opera

📌 Mobilization Associate Manager (Navi Mumbai)
🏢 Accenture
📍 Navi Mumbai