Job Description
Candidate must have robust hands-on experience of 10+ years in Salesforce ecosystem with at least 4-5 years of experience architecting and implementing Salesforce Field Service Lightning (FSL) solutions.
nRequired Skills & Experience
n
- n
- Lead end-to-end architecture, design, and implementation of Salesforce Field Service Lightning (FSL) solutions.n
- Design scalable field service management solutions for enterprise organizations.n
- Deep expertise in:n
- Salesforce Field Service Lightning (FSL)n
- Service Cloudn
- Experience Cloudn
- Sales Cloudn
- Mobile Field Service Solutionsn
- Strong understanding of FSL core components:n
- Service Territoriesn
- Service Resourcesn
- Operating Hoursn
- Work Typesn
- Work Ordersn
- Work Order Line Itemsn
- Service Appointmentsn
- Skills Managementn
- Dispatcher Consolen
- Hands-on expertise in:n
- Scheduling Policiesn
- Work Rulesn
- Optimization Rulesn
- Routing Strategiesn
- Resource Availabilityn
- Crew Managementn
- Asset Managementn




- Experience designing Mobile Workforce Management solutions.n
- Expertise in:n
- Apexn
- Lightning Web Components (LWC)n
- Flow Automationn
- Platform Eventsn
- REST/SOAP APIsn
- Design enterprise-grade integrations with:n
- SAPn
- Oracle ERPn
- GIS Platformsn
- IoT Platformsn
- Asset Management Systemsn
- External Scheduling Systemsn
- Strong understanding of:n
- Real-time schedulingn
- Appointment optimizationn
- Service lifecycle managementn
- Preventive maintenance processesn
- Inventory and asset trackingn
- Experience implementing:n
- Offline Mobile Capabilitiesn
- Mobile Workforce Enablementn
- Technician Productivity Solutionsn
- Strong understanding of:n
- Salesforce Security Architecturen
- Sharing Rulesn
- Role Hierarchiesn
- Governor Limitsn
- Large Data Volume (LDV) considerationsn
- Experience with DevOps tools:n
- Copadon
- Gearsetn
- AutoRabitn
- GitHubn
- Azure DevOpsn
- Experience leading arch

📌 Field Service Lightning architect (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru