City : Mohali
State : Punjab (IN-PB)
Country : India (IN)
Requisition Number: 48176
Business Title : Deputy General Manager - Enterprise Data Management
Global Department: Enterprise Data Management
Location : Mohali
Role Purpose Statement:
- Lead Master Data Management operations and governance across Customer, Supplier, Finance and Material Master domains.
- Ensure delivery excellence while driving data quality, process standardization, and governance initiatives.
- Manage stakeholder relationships and lead teams delivering global master data services.
- Support enterprise-wide data transformation, migration, and ERP initiatives.
Main Accountabilities:
- Service Delivery Leadership
- Manage end-to-end service delivery for master data operations and ensure ensure compliance with global policies, standards, procedures, and governance requirements.
- Drive achievement of SLAs, KPIs, and operational performance targets and manage escalations and implement corrective actions.
- Data Governance & Quality
- Drive adherence to enterprise data standards and governance frameworks.
- Support establishment of controls to improve data reliability and accuracy.
- Stakeholder Management
- Serve as a primary contact for business stakeholders within assigned domains.
- Manage stakeholder expectations and communication related to service delivery performance and collaborate with IT, business functions, and global process owners.
- Transformation & Improvement
- Support SAP MDG, SAP S/4HANA, and data migration programs.
- Drive operational excellence through best practices and innovation.
- People Leadership
- Lead, coach, and develop a team of data management professionals.
- Manage workforce planning, succession planning, and capability development.
Education & Experience:
- Education : Bachelor's degree required (BE,B.Tech)
- 10-15 years of skilled experience in Master Data Management.
- Minimum 6-10 years of SAP MDG or SAP MDM experience.
- Proven experience in managi