This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a ServiceNow Lead Engineer - AI based in India.

This is a senior technical leadership role focused on advancing AI and automation capabilities within the ServiceNow ecosystem. You will lead the design, development, and deployment of intelligent solutions that improve enterprise workflows and decision-making. The role combines hands-on engineering with team mentorship and strategic technical leadership. You will work across cloud platforms, machine learning, NLP, data engineering, and Agentic AI technologies. Your work will support global enterprise environments and help turn emerging AI capabilities into scalable, production-ready solutions. This is an prospect to shape innovative AI initiatives while collaborating with highly skilled, multidisciplinary teams.

Accountabilities

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Lead and mentor AI/ML developers while providing technical direction across complex ServiceNow and AI initiatives.

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Design, develop, train, deploy,



and optimize machine learning models for predictive analytics, classification, clustering, and other enterprise use cases.

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Architect and deliver scalable AI solutions across AWS, Azure, and Google Cloud environments.

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Develop and fine-tune NLP and transformer-based models, including BERT and GPT-family models, for classification, summarization, sentiment analysis, and conversational applications.

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Build intelligent chatbots and AI-powered automations integrating ServiceNow, Microsoft Teams, Azure AI, and related technologies.

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Design and engineer Agentic AI solutions capable of autonomous decision-making, adaptive behavior, and real-time interaction.

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Develop and maintain data pipelines, ETL processes, and data validation frameworks to support reliable AI and analytics solutions.

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Work with Apache Spark and Snowflake for large-scale data processing, analytics, and data warehousing.

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📌 ServiceNow Lead Engineer (India)
🏢 Jobgether
📍 India