Responsibilities:
1. Will be responsible for attending vehicle level joint investigations to identify root cause of concern in field pan India
2. Should able to drive the vehicles
3. Vehicle systems knowledge is must.
4. Will be responsible for resolving internal concerns related to DAC.
5. Data analysis
6. Daily monitoring of field complaints & effectivity of actions
7. Genearte Field concern MIS & publish report, PPT for higher management
8. Take appropriate actions in association with manufacturing, supplier quality & design & for closure of field & internal concerns
9. Speedy & time bound closure of emerging concerns & immobilisation concerns
Key Deliverables:
1. Reduction in field failures & warranty cost
2. TAT (Turn around time) for failed part analysis
3. TAT for field escalations
4. TAT for concern resolution
Experience
5 to 10 yrs
Industry Preferred
Automotive, OEM
Qualifications
B. E. /B.Tech (Mechanical/ Production/Automobile/ Mechatronics) - Full Time
General Requirements
Competencies
Self Motivated
Leading Cross Functional Team (CFT)
Cooperative, Assertive.
Competencies
1. Willing to work with own hands
2. Willing to travel across country at short notice for joint investigations
3. Vehicle systems knowledge.
4. Good understanding of DAC systems like Chassis, Suspension, steering & wheel ends.
5. Good understanding on vehicle level interface of DAC systems
6. Good understanding on manufacturing processes like fabrication, sheet metal, machining etc
7. Systematic root cause analysis of Failures by QC story approach , 8D methodology Should be able to demonstrate problem solving ability using problem solving tools.
8. Conversant with shinin DOE technique, preparation of Fault Tree for Analysis,Ishikawa diagram, statistical tools
9. Knowledge of Basic 7 QC & Advance QC Tools.
10. Understanding of engineering drawings, process flow diagrams, control plans etc.
11. Good at data management & interpretation of da