We are seeking an experienced Operations Integration Consultant to ensure the successful transition of projects into Business-as-Usual (BAU) operations through comprehensive operational readiness, governance, and support integration activities. The ideal candidate will possess solid experience in production support environments, operational readiness reviews, support model onboarding, and business continuity planning. In this role, you will drive operational excellence by establishing support frameworks, validating operational processes, and enabling seamless knowledge transfer to support teams. You will work closely with engineering, operations, and business stakeholders to ensure smooth operational transitions and long-term service stability.
- Role: Operations Integrations Consultant
- Location: All Persistent Locations
- Experience: 10 to 16 Years
- Job Type: Full Time Employment
What You'll Do:
- Lead Permit to Operate (PTO) assessments and Operational Readiness Reviews (ORRs) to ensure applications and solutions are production-ready.
- Drive Application Management Services (AMS) onboarding and establish effective operational support models.
- Define, author, review, and validate operational runbooks for production support activities.
- Develop and maintain Business Continuity (BC) and Disaster Recovery (DR) runbooks to ensure organizational resilience.
- Establish operational governance processes, escalation frameworks, and support procedures.
- Facilitate operational handovers from project teams to production support teams.
- Lead knowledge transfer (KT) sessions and ensure operational teams are fully prepared to support new solutions.
- Manage hypercare activities during project-to-operations transitions and stabilization periods.
- Support incident, problem, and change management processes across production environments.
- Identify and mitigate operational risks and ensure adherence to governance standards.
- Enable disconnected-mode oper
📌 Operations Integrations Consultant (India)
🏢 Persistent Systems
📍 India
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