Job Title: Manager - HR Operations
Experience: 6+ years
Location: Mumbai
Work Arrangement: 5 days in the office
About Upstox
At Upstox, we're building the future of investing—simple, powerful, and for everyone. We're one of India's fastest-growing fintech platforms, backed by the best in the business, including Mr. Ratan Tata and Tiger Global, and on a mission to make wealth creation accessible to every Indian. From first-time investors to seasoned traders, millions trust us to power their financial journeys.
About the Role
We are looking for an experienced HR Operations Manager to lead and manage day-to-day HR operations, employee lifecycle processes, HR policies, compliance, HR systems, and employee support. The role will work closely with employees, managers, Finance, Legal, Payroll, and business leadership to ensure efficient, compliant, and employee-friendly HR operations.
What you'll own:
1. HR Operations & Employee Lifecycle
- Own end-to-end employee lifecycle processes from onboarding to exit.
- Manage employee documentation, HR records, transfers, promotions,
confirmations, and exits.
- Ensure accurate and timely maintenance of employee data and HR documentation.
- Establish and improve HR processes, SOPs, and service standards.
- Manage employee queries and ensure timely resolution through HR helpdesk/ticketing mechanisms.
2. HR Policies & Processes
- Develop, implement, and periodically review HR policies and processes.
- Ensure consistent application of HR policies across teams and locations.
- Identify process gaps and drive automation and continuous improvement.
- Create HR dashboards, MIS, and periodic reports for management.
3. Payroll & Perks
- Coordinate with payroll/Finance teams for accurate and timely payroll processing.
- Validate payroll inputs including attendance, leave, incentives, deductions, reimbursements, and employee changes.
- Manage employee benefits such as insurance, leave, gratuity, and other company-sponsored programs.
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📌 Manager - HR Operations (Mumbai)
🏢 Upstox
📍 Mumbai