21 Sep
|
Your Desk
|
Haryana
About Us Your Desk is a fast-growing real estate enterprise operating across multiple verticals — sub-leased office spaces, managed office spaces, real estate consultancy, corporate interior designing, and co-working spaces. With the aim of creating workspace solutions for companies of all sizes, Your Desk currently has 3 active co-working spaces already running in Gurugram and several more in the pipeline. About the Role — “Community Manager” The Community team is dedicated towards enhancing the overall member experience, sales performance and operational excellence at our Your Desk locations. This team plays a central role in all operations at all locations and serves as the “face” of Your Desk. We are looking for a dynamic, proactive, and client-focused Community Manager to oversee the day-to-day operations of Your Desk business centre. This role is a blend of operations management and business development — the ideal candidate will be equally comfortable running a smooth workspace and pitching it to prospective clients. Key Responsibilities Operations & Facility Management • Create a welcoming and collaborative community setting amongst our members through events and by building relationships between members. • Ensure that your centre is fully operational and processes are running smoothly, delivering a high-quality experience for all members. • Solve member-related issues to ensure that a cohesive community is maintained (tickets, emails, escalations and in-person).• Conduct weekly audits of office supplies and consumables,
placing timely replenishment orders to ensure the space is always fully stocked. • Oversee vendor coordination, maintenance schedules, and general upkeep of the facility including the café, meeting rooms, event zone, and recreational areas. Greeting / Point of Contact • Be the first and last point of contact for your centre. • Cover the front desk during business hours. • Greet and check-in member guests. • Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails. • Manage On-Demand member check-ins and check-outs. • Prepare and distribute promotional materials to guests / potential members. • Greet and welcome walk-in and potential new members, answer guest questions, or refer inquirers to additional resources. Sales & Business Development • Conduct compelling sales presentations to prospective clients, showcasing the features, amenities, and value proposition of Your Desk. • Drive occupancy targets by converting leads into long-term members through relationship- building and follow-ups. • Stay updated on market trends, competitor offerings, and pricing in the co-working industry to support informed business decisions. • Collaborate with the management team on promotional initiatives, partnerships,
and strategies to grow the member base. • Assist with set-up and breakdown of internal and external events including strategizing, planning and execution. • Plan business development activities for ancillary revenue streams such as external events. Qualifications • Graduate in any discipline (mandatory). • MBA or Post-Graduate Diploma in Management is an added advantage. • Prior experience in co-working, hospitality, facility management, or real estate is preferred. Skills & Competencies We are looking for driven professionals who combine strong analytical rigour with sound commercial instincts. The ideal candidate will demonstrate: • Strong verbal and written communication skills.• Integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy. • Passion for entrepreneurial communities. • Proficiency in basic computer skills. • Exceptional sales presentation skills — combining clear, data-driven analysis with compelling storytelling to win over prospective clients. • The ability to build meaningful, long-term relationships with clients through consistent professionalism and trust. • Strong organisational and multitasking abilities to handle operations and sales responsibilities simultaneously. • A problem-solving mindset with attention to detail and a high sense of ownership. Job Type: Full-time, Permanent Work Location: In person — Gurugram, Haryana (reliably commute or plan to relocate before starting work — preferred).
📌 Community Manager (Haryana)
🏢 Your Desk
📍 Haryana