Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.

What you’ll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where current ideas are encouraged and everyone is a stakeholder.





What you'll be responsible for

You’ll own the day-to-day Payment Operations function supporting Circle Payments Network, with accountability for operational coverage, queue performance, escalations, investigation quality, team capability, and process execution across a 24x7 environment. You’ll develop analysts from onboarding through independent case ownership, maintain a high bar for operational quality, and ensure the team has the processes, training, documentation, and performance management needed to operate effectively. You’ll also be the domain expert on the network and the senior operational escalation point for issues that cannot be resolved within the team.

What you'll work on
- Own shift design, rostering, coverage planning, and handoffs across a 24x7 model, including leave, surge and holiday planning, and the coverage math that sits behind it.
- Own live queue management, ensuri

📌 Manager, Payment Operations (Bengaluru)
🏢 Circle Internet Financial
📍 Bengaluru