Job Profile – Telecaller Designation: Telecaller Department: Sales / Customer Relationship Job Responsibilities: Make outbound calls to customers and generate leads. Follow up with existing and prospective customers. Explain products, offers, and services to customers.
Maintain customer and lead records. Schedule appointments and showroom visits. Handle customer queries professionally. Coordinate with the Sales Team for lead conversion. Achieve daily/weekly calling and lead-generation targets.
Provide regular follow-up reports to the reporting manager.