Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
Role Summary
Responsible for delivering end-to-end support for corporate credit card operations within the T2E function, including card management, transaction queries, and payment reconciliation. Acts as the primary point of contact for employees, providing policy guidance, resolving disputes, and supporting expense reporting processes. Ensures timely ticket resolution in line with SLAs while collaborating with Finance and Travel teams to drive effective and compliant operations. Maintains accurate documentation and contributes to continuous process improvement
Provide end-to-end support for corporate credit card users, including card issuance, transaction inquiries, and cardholder limit clarifications.
- Policy Guidance:
Interpret and communicate company-specific credit card policies to employees, ensuring adherence and resolving policy-related queries.
- Payment Handling:
Assist with payment processing, reconciliation, and issue resolution related to corporate credit card transactions.
- Financial Understanding:
Review and explain credit card statements, billing cycles, and transaction details. Handle chargebacks and disputed transactions effectively.
- Internal Customer Support:
Act as the first point of contact for internal stakeholders regarding credit card and expense-related issues.
- Ticket Management:
Prioritize and resolve support tickets using tools like ServiceNow or similar platfo
📌 Travel 2 Expense (Bengaluru)
🏢 Bosch Group
📍 Bengaluru
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