Title Change Specialist
Department Enterprise Service Management
Location Bengaluru/Gurgaon
Reports To SENIOR MANAGER - CHANGE MANAGEMENT
Level 4
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Service Operations team, part of the Enterprise Service Management function and feel like you’re part of something bigger.
About your team
The Change Management function owns the centralized Change Management process for Technology and ensures a standardized implementation across all systems for efficient and prompt Change request handling to minimize risks to the Production environment. The team also administers change control over non-production environments. The team works in close coordination with other Technology and Business teams globally.
About your role
The Change Management Specialist within the Technology Change Management team plays a key role in ensuring that technology-driven changes are successfully adopted across the organisation. Working closely with project teams, technology leaders, service management, and business stakeholders, the role focuses on supporting both the day to day activities around Change Management as well as developing and executing change management strategies, and driving user adoption of new technologies, processes, and ways of working. The specialist is responsible for stakeholder engagement, change impact assessments, communications planning, training coordination, and measuring adoption outcomes to ensure changes deliver their intended business advantages while minimising disruption to operations.
The successful candidate will bring strong experience in Technology change management and a proven track record of supporting complex technology transformations. They will act as a trus
📌 Technical Specialist (Bengaluru)
🏢 Fidelity International
📍 Bengaluru
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