Experience using application logs to investigate and remedy customer configuration and connectivity issues - Analyze the processing errors and perform the RCA from Seeburger application level.
- Should be On-Boarding Trading Partners based on B2B and MFT Solutions.
- Analyze and resolve any performance/configuration hindrances.
- Should be able to handle high priority tickets and lead a team.
- Candidate must have a positive knowledge over User Management Console.
- Knowlege over EDI Standards like EDIFACT, ANSI X12 is added advantage.
- EDI mapping using BIC MD is required
- Valid experience in Seeburger BIS upgrades from one Service Pack to other