Application Support Analyst (Hyderabad)

Application Support Analyst (Hyderabad)

21 Sep
|
Computershare
|
Hyderabad

21 Sep

Computershare

Hyderabad

Description
Location: Hyderabad, India (Hybrid)
This is a hybrid position primarily based in Hyderabad, India. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.
We give you a world of potential
When you join this dynamic team as a Application Support Engineer, you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals. Come be a part of a world of potential at Computershare Business Support Services.
Computershare Technology Services (CTS) provides global technology and infrastructure/support services for existing Computershare proprietary software together with a full range of development services for recent products.
A role you will love
- Take ownership of the end-to-end support and management of business-critical systems, investigating incidents, troubleshooting complex issues, monitoring system health,



and ensuring maximum service availability.
- Lead production releases, deployments, and system upgrades, ensuring changes are delivered smoothly, risks are effectively managed, and services remain stable throughout the change lifecycle.
- Partner closely with Development, Infrastructure, and external vendors to support projects, resolve technical challenges, manage environments, and drive successful service transitions into live operations.
- Play a key role in major business events, data migrations, and capacity planning activities, ensuring systems are prepared, scalable, and capable of meeting business demands.
- Build strong relationships with stakeholders and customers by providing clear communication, timely updates, and trusted technical expertise during incidents, projects, and service improvements.
- Drive continuous improvement by analysing recurring issues, performing root cause investig

📌 Application Support Analyst (Hyderabad)
🏢 Computershare
📍 Hyderabad

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