SRE Engineer II/III (Gurugram)

SRE Engineer II/III (Gurugram)

21 Sep
|
Rackspace Technology
|
Gurugram

21 Sep

Rackspace Technology

Gurugram

Hiring: Site Reliability Engineer
Location: Hyderabad
Work Mode: Work from Office
Work Shift: 24/7
Experience: 3–8 Years
Level: L2/L3 Engineer

About the Role
We are looking for a Site Reliability Engineer – L2/L3 to join our team in Hyderabad. The ideal candidate will be responsible for maintaining the reliability, availability, and performance of production environments while working closely with engineering and operations teams. You serve as an escalation point, drive root cause analysis, and reduce toil through scripting and tooling.

Key Responsibilities
- Own L2/L3 incident response, RCA, and post-mortems for production issues.
- Monitor system health and maintain SLA/SLO adherence.
- Automate operational tasks to eliminate repetitive toil.
- Collaborate with dev teams on deployment reliability and capacity planning.
- Participate in on-call rotation and maintain runbooks.

Required Skills:
Operating Systems Hands-on with Linux (RHEL/Ubuntu) — system, process management, file systems, performance tuning. Working knowledge of Windows Server and event log analysis.





Cloud Practical experience on AWS / Azure / GCP — compute, storage, IAM, networking, and managed services. Familiarity with Terraform or equivalent IaC tools.

Scripting & Automation Proficiency in Python and Bash for automation, API interaction, and operational tooling. Exposure to Ansible or similar config management is a plus.

Network Troubleshooting (In-Depth) Robust command of TCP/IP internals — handshake lifecycle, connection states (TIME_WAIT, CLOSE_WAIT, SYN_FLOOD), packet flow, and socket behavior. Hands-on with tools like tcpdump, Wireshark, netstat/ss, traceroute, mtr, and dig. Solid understanding of DNS resolution, TLS/SSL negotiation, NAT, firewalls, and routing. Able to diagnose latency, packet loss, port exhaustion, and network-level bottlenecks at the OS and infrastructure layer.

Application & HTTP Troubleshooting Deep understanding of HTTP/HTTPS methods, status codes, headers, and

📌 SRE Engineer II/III (Gurugram)
🏢 Rackspace Technology
📍 Gurugram

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