Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary
Caterpillar is seeking a Senior Developer with strong technical expertise in Microsoft Dynamics 365 Customer Engagement (CE/CRM), specifically in Sales, Marketing, Customer Service, Project Operations and Field Service modules. The ideal candidate will design, develop, and implement scalable solutions, ensuring seamless integrations, optimized performance, and upgrade‑safe customizations. This role requires deep technical proficiency in Power Platform, CE extensions, and integration frameworks,



with a focus on delivering business value through hands‑on development and automation.

What You Will Do

Technical Delivery & Development
- Develop and customize Dynamics 365 CE applications (Sales, Customer Service, Project Operations, Field Service) using C#, JavaScript, TypeScript, and Power Platform tools.
- Build plug‑ins, workflows, Power Automate flows, and custom components to extend CE functionality.
- Ensure adherence to Microsoft best practices, extensibility framework, and upgrade‑protected customizations.
- Optimize CE solutions for performance, scalability, and maintainability.

Integration Engineering
- Design and implement integrations between CE and external systems using:
- OData / Web APIs
- REST / SOAP services
- Azure Logic Apps, Service Bus, Data Factory
- Configure and manage Dual Write for seamless integration with Dynamics 365 F&O.;
- Troubleshoot and optimize integration performance across Sales, Customer S

📌 Senior Software Developer (Bengaluru)
🏢 Caterpillar
📍 Bengaluru