Position: Head – Training
Location: Gurgaon
Employment type: Permanent
Job type: Full time
PS - Experience in handling Travel or Airline process is mandatory.
Profile Summary:
Atain is looking for a Head – Talent Transformation to manage team of Talent Transformation Team. The position is responsible for the overall quality assurance & Talent Transformations.
Primary Job Responsibility:
- Forming strategies pertaining to smooth functioning, development and execution of various tasks for the Talent Transformation team keeping in mind the vision of the organization
- Establish benchmarks for quality Talent Transformation services and maintain the same
- Ensure effective implementation of systems and processes for measuring and monitoring the effectiveness of the Talent Transformation
- Plan budgetary projections pertaining to Talent Transformation so as to fulfil the learning needs of the growing organization
- Help in successful implementation of recent channels of learning and development focusing on both conventional and non-conventional forms of Talent Transformation leading to optimization of the Talent Transformation
- Leads client presentations and reviews
- Manages client deliverables specific to Talent Transformation and reviews Talent Transformation performance with existing clients
- Provides RFP Inputs and creates solutions to potential businesses
- Perform periodic assessments of classroom/facilitation skills of direct reports (Trainer Certification, Trainer Feedback Observation & Focus Group Discussions)
- Works with cross-functional teams to work retention plans thru employee engagement
Education and Essential Experience:
- Graduate in any discipline, with above average academic profile
- With 5 years – 8 years Talent Transformation experience in BPO or Call Center industry
- At least 3 years of experience as Senior Talent Transformation Manager
- Experience of managing a large scale Operations Talent Transformation Department
- Familiarity with tradit
📌 Hiring: Head Of Training (Haryana)
🏢 Atain
📍 Haryana
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