Job Purpose "This position is open with Bajaj Finance ltd."
Culture Anchor:
- Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets.
- Execute with Rigor - Takes responsibility for meeting targets with focus and effort.
- Own It - Maintains honesty and fairness in all interactions in line with organization's policies.
- Act with Integrity
Duties and Responsibilities Duties and Responsibilities: Key Deliverables:
- Support field through troubleshooting on system.
- Ensuring governance adherence and meeting the TAT.
- Monthly hold clearance.
- Process Analysis & Sharing of best practices with team.
- Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT.
- Ensuring timely communication to stakeholders on any change in process.
- Liaisoning with functional team - Operations, risk, banking, to cover process gaps.
Required Qualifications and Experience Duties and Responsibilities: Key Deliverables:
- Support field through troubleshooting on system.
- Ensuring governance adherence and meeting the TAT.
- Monthly hold clearance.
- Process Analysis & Sharing of best practices with team.
- Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT.
- Ensuring timely communication to stakeholders on any change in process.
- Liaisoning with functional team - Operations, risk, banking, to cover process gaps.