Role Overview
This role sits in the Founder's Office, working directly with leadership on high-visibility research. You'll study the US market — buyers, competitors, partners and compliance expectations — alongside product and user research, and turn findings into insights that Sales, Marketing and Product can act on, using Claude and other AI tools as your primary toolkit.
Roles & Responsibilities
Research Deeply
Research US buyer behavior, procurement cycles and market dynamics that shape how we sell into the US
Apply product thinking to surface gaps and opportunities across our tools and offerings
Benchmark US-based competitors — track their pricing, positioning and moves
Run user interviews to understand needs, friction and opportunities firsthand
Connect & Communicate
Research potential US partners, resellers and marketplaces to support distribution
Track US compliance and trust requirements (SOC 2, HIPAA, data residency) that matter to buyers
Bridge teams — feed research and insights to Sales, Marketing and Product
Turn findings into clear documents,
plans and presentations stakeholders can act on
Tools & Systems
Coordinate with Engineering to confirm data availability, quality and structure
Use Claude and other integratable AI tools for reporting, dashboards and data processing
Design systems and processes that make research repeatable and easy to hand off
Build with Claude and Claude Cowork to automate busywork and make your own process easier
Required Skills
0–2 years in a research, strategy or analyst-adjacent role
Proficient with AI tools (Claude, Chat GPT, Copilot) for analysis and visualization — the primary toolkit, not a bonus
Comfortable setting up AI-powered automations and workflows (e.g. Claude, Zapier, n8n) to remove repetitive work
Judgment to validate AI-generated outputs against the actual data
Reads technical docs and business requirements equally well
Sharp written communication — this role lives in translation
Curiosity to keep learning recent