At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us
We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed.
This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives outstanding outcomes.
Job Summary
Job Description
The Technical Services Manager is a first-line people leader responsible for the day-to-day execution and
delivery quality of a Technical Services pod for the Global Delivery Center (NetSec). The role requires strong technical grounding, hands-on engagement with active engagements, and the ability to develop early-career engineers while consistently meeting customer commitments. You will own the health of your teams projects, act as the first escalation point for delivery issues, and partner closely with a SeniorManager or Director on staffing, capacity, and career-path planning.
Delivery Execution
Own Engagement Quality: Ensure Professional Services and Resident Engineer engagements owned by your pod are delivered on-scope, on-schedule, and to defi