Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in Current York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo.
The Role
The ADM Support team handles all client inquiries related to Addepar's Alternatives Data Management (ADM) solution post-implementation. ADM Support Analysts play a critical role in supporting some of the world's most sophisticated investors, answering questions and resolving issues related to their alternative investment data on the Addepar platform.
They ensure clients get the most value out of each interaction by providing accurate, timely guidance across the full scope of ADM functionality.
Our ideal candidate is tenacious about tackling problems, can skillfully coordinate with internal teams, and enjoys working directly with clients in the alternative investments space.
Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position.
What You’ll Do
- Identify, respond to, and resolve issues and questions raised by ADM clients, providing timely and accurate support.
- Work in complex alternative investment data sets to identify and resolve data and calculation discrepancies.
- Evaluate the criticality of client issues and collaborate with other internal ADM teams (Collections, Operations) to drive resolution.
- Conduct root-
📌 ADM Support Analyst (Pune)
🏢 Addepar
📍 Pune
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