This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Operations Specialist based in India.

This role is central to supporting customer success teams through accurate, efficient, and well-managed commercial operations.
You will manage renewal activities, create quotes, support customer-facing teams, and help ensure contracts and orders move smoothly through the operational cycle.
The position requires close collaboration across Customer Success, Sales, Channel, Operations, and Billing functions.
You will also act as a data steward, helping maintain accurate customer, partner, and prospect information within Salesforce.
Your attention to detail will directly contribute to reliable quoting, billing, renewals, and customer experiences.
This is a remote opportunity suited to an organized, proactive professional who enjoys solving operational challenges and improving processes.
The role follows working hours from 2:00 PM to 11:00 PM and is based remotely in Bengaluru, India.

Accountabilities

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Support the Customer Success organization throughout the customer contract lifecycle, with a particular focus on renewals.

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Create and manage renewal quotes while ensuring deal structures accurately reflect the subscriptions and services being renewed.

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Respond promptly to Customer Success Manager inquiries related to quotes, orders, invoices, and related operational matters.

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Follow up on renewal activities through booking and order completion, processing orders where required.

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Review contract information against financial models to ensure data consistency and confirm that all required approvals are in place.

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Maintain accurate partner, prospect, and customer information in Salesforce, acting as a key data steward.

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Support various stages of the quote-to-cash process, including chance creation, order management, and related administrative activities.

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Collaborate eff

📌 Customer Success Operations Specialist (India)
🏢 Jobgether
📍 India