Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging. Overview Position Summary This role will act as an lead for Gallaghers internal employee listening and assessment capabilities. The individual in this role will be responsible leading a team to utilize our technology in designing, delivering, administering, and reporting Gallagher’s survey and assessment initiatives. This role will oversee the end to end process from requirement gathering to delivery in supporting our global businesses.



How you'll make an impact Primary Responsibilities Be the point of contact for our business and Talent teams to facilitate the end to end delivery of internal employee listening initiatives, surveys, and assessments (180/360) Act as an Qualtrics SME through delivery and including the development of SOPs and best practices for delivering surveys, assessments, and dashboarding capabilities in Qualtrics EX platform. Collaborate with internal stakeholders and partners to gather and articulate requirements, manage expectations, and to ensure successful delivery. Design and document functional and technical requirements and SOPs to develop consistency in timelines, delivery, and expectations of projects and deliverables Monitor and review progress for timely implementation of all programs/projects. Contribute to the team’s body of knowledge, including lessons learned, best practices, and guidance materials Logical thin

📌 Senior Analyst (Bengaluru)
🏢 Gallagher
📍 Bengaluru