We are seeking an experienced and customer-focused Senior Infrastructure Services Consultant to join our Infrastructure Services team.

This role is responsible for the administration, maintenance, optimization, and support of customer-hosted and cloud-based ERP environments, with a solid focus on Linux systems, virtualization, ERP application infrastructure, and customer service excellence.

The successful candidate will work closely with customers, consultants, support teams, and project stakeholders to ensure stable, secure, and high-performing environments while driving continuous improvement and operational excellence.

Responsibilities

Infrastructure & System Administration

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Configure, maintain, and support customer ERP environments, including abas ERP systems.

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Administer and maintain Linux-based server infrastructures and related technologies.

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Manage virtualization platforms and associated infrastructure components.

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Perform system health checks and proactive maintenance activities.

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Ensure infrastructure reliability, availability, and performance.

Installation,



Upgrades & Maintenance

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Install and configure ERP application updates, patches, service packs, and upgrades.

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Perform Linux operating system updates and maintenance activities.

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Support customer migrations, platform upgrades, and infrastructure modernization initiatives.

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Validate system functionality after maintenance activities and upgrades.

Monitoring & Performance Optimization

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Monitor systems, services, and infrastructure components to identify and address issues proactively.

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Conduct performance analysis, capacity planning, and system optimization activities.

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Investigate infrastructure bottlenecks and recommend improvements.

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Implement best practices for system stability, security, and operational efficiency.

Customer Support & Communication

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Act as a technical point of contact for customers regarding infrastructure-related topics.

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Coordinate maintenance ac

📌 Senior, Infrastructure Services (Bengaluru)
🏢 Forterro
📍 Bengaluru