Job Description:

1) Job Purpose:

To support sales operations through accurate MIS
reporting, sales data analysis, customer coordination, quotation and payment
follow-up, CRM updation, and administrative assistance, while providing timely
and meaningful insights to management for effective decision-making and
improved sales performance.

2) Roles and Responsibilities:

1.
Sales Coordination & Customer Support

· Coordinate with the sales team
to track leads, customer enquiries, quotations, orders, and follow-ups.

· Prepare quotations and
proposals based on customer requirements and approved commercial terms.

· Follow up with customers
regarding quotations, orders, and pending payments through calls and emails.

· Maintain accurate records of
customer interactions, transactions, and sales activities.

· Create and update customer
accounts and contacts in the CRM.

· Assist in identifying and
researching potential current customers.

· Coordinate with Sales,
Marketing, Logistics, Accounts, and other internal teams to ensure smooth
execution of customer requirements.





· Support the resolution of
issues related to product delivery and customer service.

· Share product catalogues,
product information, and promotional communication with customers.

· Maintain proper documentation
and tracking of sales activities.

2. MIS
& Reporting

· Prepare and maintain daily,
weekly, and monthly MIS reports.

· Develop sales dashboards and
reports using MS Excel, Pivot Tables, VLOOKUP/XLOOKUP, formulas, filters,
sorting, and charts.

· Analyse sales data to identify
trends, variances, performance gaps, and improvement areas.

· Ensure accuracy, consistency,
and timely submission of all reports.

· Convert raw data into
meaningful insights and actionable recommendations for management.

· Coordinate with various
departments for data collection, validation, and reporting.

· Prepare management
presentations using Excel and PowerPoint.

· Support process improvements
through data-driven

📌 Sales Coordinator cum MIS Executive (Surat)
🏢 Amardeep Metal Works
📍 Surat