21 Sep
|
Dell Technologies
|
Bengaluru
21 Sep
Dell Technologies
Bengaluru
Description
What You'll Achieve
You will evolve beyond traditional project management into the role of a trusted value orchestrator — someone who doesn't just track milestones but actively shapes customer confidence, mitigates risk before it materializes, and identifies lifecycle value and expansion opportunities throughout every engagement. From managing daily workflows and shift-level task sequencing to resolving real-time onsite challenges, your work will directly ensure that the promise made during the sale becomes the reality experienced by the customer, reinforcing Dell Technologies' reputation as an outcomes-driven partner.
You will:
- Lead end-to-end delivery of customer projects and programs. Manage project scope, schedule, risks, dependencies, and stakeholder communications.
- Act as a trusted advisor to stakeholders. Coordinate cross-functional teams across IT, Engineering, and Support. Develop and execute implementation plans that align with customer business objectives. Drive operational, financial, and customer satisfaction targets.
- Identify risks proactively and implement mitigation strategies. Support strategic initiatives to improve services delivery processes and capabilities.
- Own customer relationships and ensure successful outcomes throughout the engagement
Responsibilities
Essential Requirements:
- 10–12 years of experience in project or program management within technology services, IT infrastructure deployment, or data center operations, with a proven track record of delivering complex, customer-facing deployment projects.
- Exceptional communication, coordination, and stakeholder management skills, with the ability to operate as a credible onsite lead and advisor to technical teams, vendors, contractors, customer executives, and internal leadership simultaneously.
- Demonstrated ability to manage multiple concurrent Projects/Programs, balancing scope, schedule, cost, and quality — including daily task tracking, issue troubleshooting, and
📌 Consultant, Project Program Management (Bengaluru)
🏢 Dell Technologies
📍 Bengaluru