Description

Why YOU want this position

At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.

We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we’re helping our customers make better decisions that help provide communities around the world with clean, affordable energy.

The energy industry is changing fast. But we’ve continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn’t be possible without our people,



which is why we have built a team of individuals from a diverse range of backgrounds.

As a Phone and Email Customer Support Agent at Enverus, you will provide clear, professional support to customers using our software applications. You will troubleshoot issues, identify solutions, and guide users through their questions by phone and email. Strong English communication skills are required, including the ability to understand, speak, and write fluently. This role offers an opportunity to develop expertise in Enverus products while delivering a reliable and positive customer experience.

Performance Objectives
- Provide support for our products via phone, email, or occasional screen-sharing.
- Write clear, concise, and skilled emails when responding to inquiries or recapping conversations after calls to build rapport with our customers and drive high customer satisfaction.
- Document all re

📌 Application Support Analyst (Bengaluru)
🏢 ENVERUS
📍 Bengaluru