Service Delivery Leader - SCM - Planning & After Sales
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a solid partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description
Responsibilities:

Lead service delivery for the Supply Chain Management team, ensuring operational excellence while building solid client relationships.

Develop and implement end-to-end supply chain solutions across Demand Planning, Supply Planning, S&OP;, Deployment Planning, Allocation Planning, and related functions, incorporating process redesign, analytics, and digital interventions with commercial considerations.

Manage and drive strategic projects within the client’s supply chain functions, ensuring timely execution and alignment with business objectives.

Collaborate with Sales and Operations teams to deploy Genpact supply chain solutions in the market, a

📌 Service Delivery Leader (Bengaluru)
🏢 Genpact
📍 Bengaluru