About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Team Lead, Reconciliations Business Support role is responsible for ensuring timely support to all the stakeholders for TLM Application i.e., Data feed validation, Clearance of Trail difference (TD) & Missing Balances (MB), Static data maintenance, User and other related issues for smooth functioning of reconciliations and providing guidance and supervision to the team members. And also assist support manager on work allocation & daily activities.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Acacia, Manyata Tech Park (Hybrid)
Work Hours: Early morning shifts (5:00 AM to 2:00 PM or 6:00 AM to 3:00 PM) and up to 4 consecutive weeks of night shifts twice a year





What will your day look like?

As a Team Lead, Recs Business Support, you will:
- Provide end-to-end support for the TLM Reconciliation Platform, ensuring timely resolution of operational issues and seamless reconciliation processing.
- Manage and investigate reconciliation exceptions, including Trial Differences (TD), Missing Balances (MB), operator interventions, and data feed issues.
- Partner closely with Reconciliations, Technology, and Business stakeholders to deliver high-quality support and maintain strong working relationships.
- Support the onboarding of recent reconciliations and contribute to system enhancements, upgrades, testing, and go-live activities within agreed timelines.
- Lead and guide team members, ensuring adherence to controls, procedures, service standards, and the accuracy of critical processes.
- Drive continuous improvement initiatives by identifying process efficiencies, strengthenin

📌 Team Lead, Recs Business Support (India)
🏢 Anz
📍 India