Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Your Role
As a part of the User Assistance team, you will be responsible for creating quality documentation that helps users get the most out of their PTC product. You work closely with product design teams and help drive a consistent tone and voice across multiple documentation deliverables and products.
Your work involves writing about highly complex products and concepts, so you must have technical affinity.
You will also be involved in analyzing,



reviewing and implementing SEO recommendations to provide customers with valuable experience
You will work with lead writers or UA managers to create, update, and maintain documentation for product releases for PTC products.
Ability to use AI-enabled tools to support SDLC and knowledge or experience with AI, ML is an added advantage.
Your Impact
You will be responsible for developing and supporting user assistance deliverables for PTC products.
Your Team
You will be a part of the User Assistance team, reporting into a Manager. You will work with the product scrum teams and the lead/Principal writers in the Pune UA team.
Your Day-to-Day
- Create and update product documentation based on the assigned tasks, according to product release schedules.
- Apply PTC writing guidelines and documentation processes to be able to deliver user documentation of high quality as per PTC standards.
- Participate in daily standups; attend scrum meetings, product discussions, cross functional te

📌 Principal Technical Writer (Pune)
🏢 Pilot Thomas Logistics
📍 Pune