Description
Overview

Functions like Dealing Service, Registrations, Settlements and Reconciliations. The incumbent needs to understand the laws of the region supported and perform day to day work in accordance with procedure set for an activity. The role needs to work in rotational shift and there would be shifts starting at 2:00 AM.

Key Accountabilities and main responsibilities

Strategic Focus
- Accurately process, review, record, and complete a range of administrative and operational activities in a timely manner, including but not limited to trade execution, client account opening, maintenance and amendment of client information, settlements, and reconciliations.
- Ensure all internal service standards, external SLAs, and regulatory deadlines are consistently met within the Operations team.
- Adhere to all fund specific procedures to ensure accurate trade processing. Regularly review and update procedures to reflect changes arising from internal policies, regulatory requirements, or business updates.
- Respond to internal and external enquiries promptly,



proactively resolving issues and delivering high standards of customer service.
- Maintain and update relevant systems and databases, including participation in pre and post implementation testing of system enhancements where required.
- Prepare and respond to correspondence in line with defined processes and deadlines.
- Support the preparation of correspondence, presentations, and management reporting in line with business requirements.
- Ensure full understanding of, and compliance with, all legislative, regulatory, industry, financial, and client specific requirements. Escalate any instances of non compliance in line with the escalation matrix.
- Identify and recommend opportunities for process improvements that enhance efficiency, reduce risk, and improve customer experience.
- Maintain a robust focus on service quality, ensuring accuracy, minimising rework, and achieving individual performance targets.

📌 Senior Analyst (Mumbai)
🏢 MUFG Pension & Market Services
📍 Mumbai