What success looks like in this role:
- Perform fault isolation and resolution in a methodical manner in accordance with SLA.
- Monitor and troubleshoot Network Infrastructure within the guidelines of Incident Management (Return-to-Service), Problem Management (Reason for Outage) and Change management.
- Configuration management of Local Area Networks (LANs), Wide Area Networks (WANs), Wireless LANs, network segments, security devices and Internet and Intranet systems to ensure operability.
- Perform network maintenance and system upgrades including patches, hot fixes, and security configuration.
- Continuously explore the opportunities to automate repetitive tasks and share the best practices across all the teams.
- Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, routers, switches, WLAN controllers.
- Remotely support customers and/or onsite technicians test and turn-ups of WAN and LAN equipment.
- Work with engineering department to develop customer and device specific knowledge base.




- Plan and implement network changes as per the ITIL change management process.
- Meet and exceed customer SLA or OLA metrics.
- Work with third party vendors to remediate and resolve customer issues.
LI-CM1

You will be successful in this role if you have:
- Minimum 3 years of experience in network technologies.
- ITIL foundation knowledge and certification.
- Hand on experience in working with following platforms/products:
- Cisco routers, Catalyst switches, Nexus switches, WLCs & Meraki devices
- HP, Aruba switches, routers & WLCs
- Cisco ISE, Cisco DNAC, ACI
- SD WAN – Silver peak, Velo cloud etc.
- Valuable level of understanding on the virtualization concepts.
- Knowledge on Public Clouds like Azure, AWS, Google
- Automate tasks and monitor their effectiveness.
- Hand on experience with routers, switches, wireless controllers. (Cisco, Aruba, and Meraki)
- Associate level certification in one or more fields. (Cisco

📌 Wireless Network Engineer (Bengaluru)
🏢 Unisys
📍 Bengaluru