21 Sep
|
CDK Global
|
Pune
Responsibilities and Essential Functions:
AI-First Product Strategy & Execution
- Translate product vision into prioritized features (epics) and user stories that leverage AI capabilities such as workflow automation, predictive intelligence (e.g., sales/service optimization), and generative experiences (e.g., conversational interfaces, content generation).
- Identify opportunities to create platform-level AI capabilities that scale across CDK products.
Business Case & Value Realization
- Develop and contribute to business cases that quantify the value of AI-enabled features, including efficiency gains, revenue lift, and cost savings.
- Align product investments with strategic goals and measurable dealership outcomes.
Backlog & Delivery Leadership
- Own and prioritize product backlogs, balancing customer value, technical feasibility, and AI/data readiness.
- Partner with R&D;, Data Science, and Scrum Masters to drive effective execution across the full lifecycle (definition, development, testing, beta, release, retrospectives).
Cross-Product & Ecosystem Alignment
- Identify and manage interdependencies across CDK product lines to ensure seamless, integrated dealer experiences.
- Collaborate with other Product Managers to align on shared capabilities, data models, and AI strategies.
Customer & Market Insight
- Act as the voice of the customer by synthesizing dealer feedback, behavioral data, and market trends.
- Incorporate AI-driven insights and analytics into product decisions and prioritization.
Data-Driven Optimization & AI Performance
- Define and monitor key success metrics, including traditional KPIs (adoption, revenue, NPS) and AI-specific metrics (model accuracy, precision/recall, utilization, automation rate).
- Lead experimentation strategies (A/B testing, model evaluation) to continuously improve product performance.
Responsible AI & Governance
- Ensure AI features adhere to principles of fairness, transparency, privacy, and accountability.
- Mitigat
📌 Sr. Product Manager (Pune)
🏢 CDK Global
📍 Pune