Job Description
Work From Home Opportunity | CRM Executive – Customer Communication & Support
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nCompany: Diya Greencity Pvt. Ltd.
nLocation: Remote (WFH)
nType: Full-Time
nIndustry: Real Estate / Customer Relationship Management
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nAre you a people-first professional with strong communication skills and a knack for organized follow-ups? Diya Greencity Pvt. Ltd. is hiring CRM Executives (Work From Home) to manage and nurture our growing customer base. We’re looking for energetic, sincere, and tech-savvy team members who can ensure a seamless customer experience from the comfort of their homes.
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n Key Responsibilities:
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- Handle customer calls through Exotel IVR system .n
- Communicate professionally via our WhatsApp Business Verified Device .n
- Send updates, follow-ups, and official communication using Google Workspace email .n
- Maintain and update customer records through Google Forms and Google Drive .n
- Use Microsoft Excel / Word on Microsoft Work Account (365 Business Standard License) for reports, documentation, and analysis.n




- Provide timely updates on customer queries, issues, and resolutions.n

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n???? Requirements:
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- Prior experience in customer support, CRM, or telesales preferred.n
- Positive spoken and written communication in Hindi and English .n
- Proficiency in using Gmail, Google Forms, Google Sheets/Drive, and MS Office.n
- Laptop/Desktop with a good internet connection and a quiet work environment.n
- Self-motivated, organized, and dependable with daily work tracking habits.n

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n What We Offer:
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- Flexible remote work with defined targets and structured processes.n
- Training & onboarding on Exotel, Google Workspace, and CRM SOPs.n
- Performance-based incentives and opportunity for long-term growth.n
- A friendly and supportive work culture from an industry leader in real estate.n

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nApply Now:
nIf you’re ready to help customers feel heard, informe

📌 Customer Relationship Management Executive (Jodhpur)
🏢 DIYA GREENCITY PRIVATE
📍 Jodhpur