21 Sep
|
Synergetic Communication
|
Gurugram
21 Sep
Synergetic Communication
Gurugram
Company Description
Synergetic Communication Inc. is a debt collection agency focused on combining a customer-centric approach with advanced technology to achieve effective delinquent account recovery. The company emphasizes innovation, using modern tools and streamlined processes to improve efficiency, transparency, and communication. Its compliance-driven operations aim to foster trust and satisfaction among both clients and consumers. Team members are expected to balance strong results with respectful, empathetic interactions. Synergetic Communication Inc. is committed to redefining industry standards by aligning technology, communication, and positive consumer experiences.
Role Description
We are expanding our Client Services and Administration team with multiple full time, on-site openings based in Gurugram, India. This team is the operational and compliance backbone of the business, supporting consumer interactions, data integrity, training delivery, quality assurance, audit readiness, and platform uptime.
Candidates are encouraged to apply once and indicate in their application which function best matches their experience; we will consider applicants across all openings.
Open Functions
Consumer Disputes - Research, document, and resolve consumer disputes end to end. Review account histories, gather supporting documentation, prepare written responses within regulatory timeframes, and escalate issues that require compliance or legal review.
Data Entry - Accurately enter, validate, and maintain account and consumer records across internal platforms. Reconcile incoming client files, correct data discrepancies, and maintain the record quality that downstream reporting and compliance depend on.
Learning Management System Admin (LMS) - Administer the company learning platform: build and publish courses, manage user accounts and permissions, assign and track required compliance training, troubleshoot learner issues, and report on completion rates and certificati
📌 Client Services and Administration (Gurugram)
🏢 Synergetic Communication
📍 Gurugram