21 Sep
|
Ravan.AI
|
Faridabad
21 Sep
Ravan.AI
Faridabad
Company: Ravan.Ai
Location: New Delhi, India
Workplace Type: On-site
Job Type: Full-time
Experience Level: Associate
Experience Required: 6 months – 2 years
About Ravan.Ai
Ravan.Ai builds real-time multilingual AI voice agents and sales automation systems that help businesses engage leads, automate conversations, and convert website traffic into qualified appointments 24/7.
We are looking for a GHL & Salesforce Support Associate to join our team and work directly with our CRM, automation, and client support operations.
About the Role
As a GHL & Salesforce Support Associate, you will work hands-on with GoHighLevel (GHL) and Salesforce on a daily basis.
You will support client onboarding, manage CRM workflows and automations, troubleshoot issues, maintain CRM data, and coordinate with internal teams to ensure client systems operate smoothly.
This is an on-site role in New Delhi and is suited for someone who already has practical experience working with both GHL and Salesforce.
Key Responsibilities
- Work daily inside GoHighLevel (GHL) and Salesforce
- Handle client onboarding and day-to-day CRM support
- Respond to client queries and resolve CRM-related issues
- Create and manage pipelines, workflows, automations, forms, and customer journeys
- Configure and maintain client CRM setups
- Test and troubleshoot workflows, automations, forms, and CRM processes
- Maintain clean, accurate, and organized CRM data
- Identify and troubleshoot issues in GHL and Salesforce
- Coordinate with internal teams for issue resolution
- Support client retention and basic sales follow-ups when required
- Document client setups, processes, and troubleshooting steps
Must-Have Qualifications
- Minimum 6 months of professional experience
- Maximum 2 years of skilled experience
- Hands-on experience with GoHighLevel (GHL)
- Hands-on experience with Salesforce
- Good understanding of CRM workflows and automation
- Strong communication and client-support skills
- Good problem-
📌 Ghl And Salesforce Support Associate (Faridabad)
🏢 Ravan.AI
📍 Faridabad