Job Description
Ready to turn bold ideas into real-world impact?
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nAt Genpact, we dont just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and were at the forefront of it. Genpacts AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies most complex challenges.
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nIf you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of whats possible, this is your moment.
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nGenpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide cutting-edge solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the worlds leading enterprises.Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
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nWe are inviting applications for the role of Front Line Manager Payroll (International Voice Support)
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n*Work location: Gurugram (work from office)
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nLeads a team of frontline agents supporting Payroll customers across (Online & Desktop). Ensures accurate and timely payroll processing, issue resolution, and compliance, while driving customer trust in time-sensitive and business-critical payroll scenarios.
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nResponsibilities:
nTeam Leadership & Development
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- Lead, coach, and manage a team handling payroll-related customer interactions.n
- Conduct regular performance reviews, coaching sessions, and call calibrations.n
- Drive a culture of accountability, ownership, and continuous impro

📌 Front Line Manager- Payroll (Gurugram)
🏢 Genpact
📍 Gurugram