Job Description
Required Qualifications
n4-8 years of hands-on network engineering in enterprise or managed services environments
nProduction experience with enterprise switching/routing (Cisco, Aruba, Fortinet, or equivalent) and firewall administration
nDemonstrated experience supporting voice/RTP traffic and QoS in contact center or UC environments
nWorking knowledge of SD-WAN, IPsec VPN, BGP/OSPF, and network segmentation design
nExperience producing audit-ready network documentation and supporting compliance assessments
nCCNA or equivalent certification (CCNP preferred)
nStrong written and spoken English; all stakeholder communication is with US-based leadership
nPreferred
nBPO, contact center, or managed services delivery workplace background
nExposure to Meraki or Ubiquiti UniFi fleets in branch environments
nExperience with network automation (Python, Ansible) and infrastructure-as-code practices
nPrior work in regulated environments (healthcare, government, financial services)