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At Genpact, we dont just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and were at the forefront of it. Genpacts AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven workplace, love building and deploying cutting-edge AI solutions, and want to push the boundaries of whats possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the worlds leading enterprises.Get to know and on LinkedIn, YouTube, X, and Facebook.

We are inviting applications for the role of Front Line Manager Payroll (International Voice Support)

*Work location: Gurugram (work from office)

Leads a team of frontline agents supporting Payroll customers across (Online & Desktop). Ensures accurate and timely payroll processing, issue resolution, and compliance, while driving customer trust in time-sensitive and business-critical payroll scenarios.

Responsibilities:
Team Leadership & Development
- Lead, coach, and manage a team handling payroll-related customer interactions.
- Conduct regular performance reviews, coaching sessions, and call calibrations.
- Drive a culture of accountability, ownership, and continuous improvement.
- Support onboarding, payroll training, and certification programs.

Custom

📌 Front Line Manager- Payroll (Haryana)
🏢 Genpact
📍 Haryana