Position: Head – Training Location: Gurgaon Employment type: Permanent Job type: Full time PS - Experience in handling Travel or Airline process is mandatory. Profile Summary: Atain is looking for a Head – Talent Transformation to manage team of Talent Transformation Team. The position is responsible for the overall quality assurance & Talent Transformations. Primary Job Responsibility: • Forming strategies pertaining to smooth functioning, development and execution of various tasks for the Talent Transformation team keeping in mind the vision of the organization • Establish benchmarks for quality Talent Transformation services and maintain the same • Ensure effective implementation of systems and processes for measuring and monitoring the effectiveness of the Talent Transformation • Plan budgetary projections pertaining to Talent Transformation so as to fulfil the learning needs of the growing organization • Help in successful implementation of current channels of learning and development focusing on both conventional and non-conventional forms of Talent Transformation leading to optimization of the Talent Transformation • Leads client presentations and reviews • Manages client deliverables specific to Talent Transformation and reviews Talent Transformation performance with existing clients • Provides RFP Inputs and creates solutions to potential businesses • Perform periodic assessments of classroom/facilitation skills of direct reports (Trainer Certification, Trainer Feedback Observation & Focus Group Discussions) • Works with cross-functional teams to work retention plans thru employee engagement Education and Essential Experience: • Graduate in any discipline, with above average academic profile • With 5 years – 8 years Talent Transformation experience in BPO or Call Center industry • At least 3 years of experience as Senior Talent Transformation Manager • Experience of managing a large scale Operations Talent Transformation Department • Familiarity with traditiona

📌 Head of Training (Haryana)
🏢 Atain
📍 Haryana