TinkerLabs is a behavioural design firm in Mumbai. For over a decade, we've helped organisations understand people and design interventions that change what they do.

We're good at the human side. We don't always ask early enough whether the business can carry it: what it costs, who pays, and whether it lasts.

That's the gap this role fills, in our clients' work and in our own. The job has two halves.

Outward , you'll be the business and feasibility voice inside deeply user-focused work, on projects spanning sales transformation, customer insight, financial inclusion and public health.

Inward , TinkerLabs will be your client too. We're in a growth phase with more doors open than we can walk through. You'll work alongside the founder to decide which ones matter. Then you'll build the systems, from how we sell to how we deliver, that let us walk through them without breaking.

What you'll do

On client work
Be the viability voice. Sit inside behavioural research and design projects and hold the commercial question open: unit economics, cost to serve, market size,



competitive dynamics, what the client's P&L; can actually absorb. Not as the final gate at the end. From the first week, alongside the researchers.

Conduct real business research. Market and category analysis, competitor mapping, business model teardowns, secondary data, expert conversations. Our user research is strong. This is the other half of the picture, and we want it just as rigorous.

Design the model, not just the solution. Value propositions, revenue models, pricing, go-to-market, service blueprints. Turn a good idea into something with a path to being real.

Facilitate. Co-creation sessions with clients, and workshops for corporate and academic audiences. You'll be in front of a room regularly.

On TinkerLabs
Look far, look near: help us choose where to grow. We have more avenues than capacity: new sectors, new clients, recent offerings, new ways to package what we know. You'll work with the core t

📌 Business Designer (Mumbai)
🏢 Tinkerlabs
📍 Mumbai