Intune Specialist
Location: Any Genpact Location
Experience: 8+ years
Immediate joiners preferred
Rotational Shifts
Primary Skills: Intune along with AD/M365

For Immediate Response, Kindly share your resume to [email protected] with Sub of of "Intune Specialist" along with notice period.

Role Objective
Provide senior-level operational support across Active Directory, Microsoft 365, Windows endpoints and enterprise applications, with practical hands-on exposure to Azure administration and Entra ID services. The engineer will take end-to-end ownership of difficult Tier 2/3 cases, act as the primary technical authority for Intune and PagerDuty and build durable documentation that enables continuity of service in a distributed support model.
Core Responsibilities
- Own complex incidents from initial engagement through diagnosis, stakeholder communication, remediation, validation and closure; manage multiple priorities without compromising customer experience.
- Administer Active Directory and Entra ID, including users, groups, OUs, GPO troubleshooting, authentication,



MFA, synchronization, access lifecycle, security-group based permissions and hybrid identity integration with Azure.
- Support Microsoft 365 services including Exchange Online, Outlook, Teams, SharePoint Online, OneDrive, groups, shared mailboxes, licensing and collaboration-related access issues.
- Create and maintain SOPs, runbooks, architecture/operational notes, support knowledge articles, configuration standards, inventories, troubleshooting guides, and handover documentation.
- Partner with Security, application owners, vendors and service teams; provide complete diagnostics and recommendations for high-complexity or business-impacting issues.

Specialist Capability Requirements
Microsoft Intune and Endpoint Management | SME / Expert
- Own Intune administration for Windows endpoints, including enrollment, compliance, configuration profiles, application deployment, update rings, endpoint se

📌 Intune Specialist (Noida)
🏢 Genpact
📍 Noida