Technical Support Engineer / Application Support Engineer - SaaS Product SupportBengaluru | Hybrid • Full time | UK business hours • Compensation: up to 5 LPA
Technical Support Engineer | Application Support Engineer | Product Support | Software Support | SaaS Support | Customer Support | Ticket Management | Incident Management
About the roleScript Assist is hiring junior Technical Support / Application Support Engineers to investigate and resolve customer issues within our software platform.
We are primarily looking for people with approximately 6-24 months of professional support experience who already understand how to work from a ticket queue, respond to customer or user issues, gather information, investigate a problem, follow a support process, escalate appropriately, document what happened and keep ownership until resolution.
You do not need healthcare experience. You do need some genuine professional experience supporting a software application, SaaS product or digital platform.
You may currently be working as a:• Technical Support Engineer
• Application Support Engineer




• Technical Support Analyst
• Application Support Analyst
• Product Support Analyst
• Product Support Engineer
• Product Support Associate
• Software Support Engineer
• Software Support Analyst
• Customer Support Engineer
• Technical Support Associate
• SaaS Support Analyst
• SaaS Support Engineer
• Production Support Analyst
• Support Engineer
• Support Analyst
• Customer Support Analyst
• Client Support Analyst
• Technical Customer Support Executive
Your exact title is not important. What matters is that your current or previous work involved responding to software/application support tickets and helping resolve user or customer issues.
About Script AssistScript Assist is a UK healthcare technology company. Our software supports complex private clinical and pharmacy services and connects clinics, pharmacies, prescribers, patients and operational teams.
Our platform contains many interconne

📌 Technical Support Engineer (Bengaluru)
🏢 Script Assist
📍 Bengaluru