We are looking for a Workday Technofunctional Production Support professional to provide L2 production support for the Workday platform. The role requires a valuable combination of functional and technical knowledge, with strong hands-on experience in Workday Core HCM, Business Processes, Security, and Integrations.

The candidate will be responsible for troubleshooting and resolving production issues, performing root-cause analysis, supporting integrations and business processes, and working closely with HR/HRIS, IT, Security, and other business teams to ensure smooth and stable Workday operations.

Key Responsibilities
- Provide L2 production support for Workday HCM, primarily Core HCM.
- Troubleshoot and resolve production incidents, service requests, and functional/technical issues.
- Analyze and resolve issues related to:

Workday Core HCM
Business Processes
Workday Security
Integrations
Reports and data
- Troubleshoot Business Process issues such as stuck transactions, approval/routing issues, validations, notifications, and workflow failures.




- Support and troubleshoot Workday integrations, including:

EIB
Core Connectors
Workday Studio
Web Services / APIs
Inbound and outbound integrations
- Investigate integration failures, data issues, transformation errors, and upstream/downstream system failures.
- Troubleshoot Workday Security issues including security groups, domain/business process security, role assignments, and access-related issues.
- Analyze functional requirements and determine whether issues are related to configuration, security, integration, data, or business processes.
- Support Workday reports, calculated fields, custom reports, and data-related production issues.
- Perform Root Cause Analysis (RCA) and identify permanent solutions for recurring production issues.
- Work closely with HR/HRIS, IT, Security, Payroll, Integration, and business stakeholders to resolve critical issues.
- Manage incidents based on SLA, priority, and severity.
- Perform

📌 Workday Consultant (Madhya Pradesh)
🏢 RARR Technologies
📍 Madhya Pradesh